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Report a Claim

AIS will be here to help guide you through.

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In the unfortunate event that you need to report a claim with your insurance company, AIS will be here to help answer any of your questions.

Some of our insurance companies allow you to report a claim online. The links below will direct you to your insurance companies online claim reporting system. In the case that claim reporting is not available online, we have provided a phone number for each insurance companies claims department.

If you have any questions, please email us or call (800) 493-7879 to speak with a customer service specialist, Monday through Friday, 6:00 AM - 6:00 PM PST.

Helpful Tips and Information about the Claims Process

Getting in an accident can be unsettling. It may be difficult to think clearly afterwards. Be sure to gather the following information at the scene of the accident:

  1. A photo of the scene
  2. The other driver's name and contact information
  3. His/her insurance policy number
  4. Driver's license number and license plate number
  5. It will also be helpful to have the names and phone numbers of any other individuals involved

When you call to report your loss, your insurance company claims team goes to work. In order to expedite your claim, it's best to contact your insurance company immediately after a loss. You will speak to one of your insurance company representatives, who will gather information about the incident. Your insurance company may record or otherwise document the interview to expedite the entire claims process. Your representative will explain to you relevant policy coverage, and, if you choose, we can help locate a body shop.

Click here for more advice from AIS on what to do after an accident: Car Insurance Claims Process.