Auto Insurance Specialists, Inc.
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Report a Claim

In the unfortunate event that you need to report a claim with your carrier, AIS will be here to help answer your questions.
Getting in an accident can be unsettling. It may be difficult to think clearly afterwards. Be sure to gather the following information at the scene of the accident: a photo of the scene, the other driver's name and contact information, his/her insurance policy number, driver's license number and license plate number. It will also be helpful to have the names and phone numbers of any other individuals involved.
When you call to report your loss, your carrier's claims team goes to work. In order to expedite your claim, it's best to contact your carrier directly after a loss. You will speak to one of your carrier's representatives, who will gather information about the incident. Your carrier may record or otherwise document the interview to expedite the entire claims process. Your representative will explain to you relevant policy coverage, and, if you choose, we can help locate a body shop.
Some of our carriers allow you to report a claim online. The links below will direct you to your carrier's online claim reporting system. In the case that claim reporting is not available online, we have provided each carrier's claims handling phone number.
If you have any questions, please email us or call 888-772-4247 to speak with a customer service representative, Monday through Friday, 8:00 AM - 6:00 PM PST.
Click here for more advice from AIS on what to do after an accident: AIS Insurance Blog.

Carrier Claim Contacts

21st Century Insurance 888-244-6163 Report Online
Align General Insurance Agency/Lincoln General 866-752-5533 or  Report Online
Align General Insurance Agency/Pro Century 800-825-9489
Align General Insurance Agency/State National 877-233-9180
American Collectors Insurance 800-360-2277 or  Report Online
Anchor General Insurance Agency, Inc. 800-542-6246
Arrowhead General Insurance Agency 800-285-2524 or  Report Online
Bristol West Insurance Group 800-274-7865
Cabrillo General Insurance Services 866-425-9970
Commerce West Insurance Company 866-351-2548
Explorer Insurance Company 877-849-4678
Fidelity National Insurance Company 800-725-9472
Financial Indemnity Insurance Company 888-253-7834 or  Report Online
First American Specialty Insurance Company 800-348-3782 or  Report Online
Foremost Insurance Group 800-527-3907 or  Report Online
Geo Vera Insurance Company 800-319-6632
GMAC Insurance 800-468-3466 or  Report Online
Infinity Insurance Company 800-334-1661
McGraw Group of Affiliated Companies 800-962-1172 or  Report Online
Mercury Insurance Group 888-313-6372
Pacific Specialty Insurance Company 800-962-1172 or  Report Online
Permanent General Assurance Co 800-229-9556
Progressive 800-925-2886 or  Report Online
Reliant General Insurance Services, Inc. 888-999-2200 or  Report Online
Robert Moreno Insurance Services 714-738-1383
Safeco Insurance Company 800-332-3226
Western General Insurance Company 800-758-3311
Western Maritime Insurance Services 800-633-8606
 
California Office Locator
Sales: 888-772-4247
Service: 888-772-4247
Español: 800-782-0888
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