AIS Insurance Customer Service

AIS has a staff of insurance customer service professionals that is five times the size of its sales staff. We do this to be able to serve you better and in a more timely manner. As a broker, we are here to help you when you need to make a change to your policy, or have any questions about it. Unlike other brokers, we don't charge you a fee for making changes to your policy! AIS is your personal insurance advocate.

Click on any of the insurance customer service functions below and fill out the request. You can submit a request 24/7. We will respond to your request on the next business day, Monday through Friday. No changes are effective until you receive confirmation from one of our representatives that your request has been submitted to the carrier.

Simple insurance customer service request forms and quick answers to your common questions.

VEHICLE CHANGES •Add/Replace Vehicle •Remove Vehicle •Update VIN DRIVER CHANGES •Add Driver •Remove Driver •Update Driver COVERAGE CHANGES •Change Auto Coverage •Change Homeowners Coverage

AUTO FINANCE/LEASE CHANGES •Add Finance/Lease Company •Remove Finance/Lease Company HOME MORTGAGEE CHANGES •Add Mortgagee Company •Remove Mortgagee Company OTHER CHANGES AND REQUESTS •Change Address •Request Auto ID Card

PAYMENTS •Make a Payment CLAIMS •Report a Claim INSURANCE BASICS •Frequently Asked Questions •Insurance Glossary

Have a Question? Contact Us