AIS Update on COVID-19:  To all auto insurance customers, insurance companies may be issuing premium reductions and relief. We've provided a list of insurance companies and additional information.  Learn more.

To Our Customers

Due to the COVID-19 pandemic, many insurance companies have announced giveback programs for premium credits or refunds and other hardship assistance.  Each insurance company is establishing their specific programs and method of return.  You will be notified of the details when they are available, directly from your company. 

Please look below for a link to your Insurance Company’s Announcement.  We will add to this list as more information becomes available.

 

For California Residents

On April 13th, the California Dept. of Insurance Commissioner ordered insurance companies to return a portion of March and April premium to all policyholders with automobile policies, as well as a few other commercial policy types.  The reduction, refund or credit must be issued within 120 days.

CA DOI Statement on Covid-19 Orders, April 13, 2020

LA Times Article on California Premium Refunds, April 13, 2020

 

LINKS TO AIS INSURANCE PARTNER COVID-19 RELIEF PROGRAMS

 

Mercury:

https://www.mercuryinsurance.com/about/coronavirus-response.html

 

Aspire: (customer message at the top of page)

https://www.aspiregeneral.com/

Bristol West: (customer message at the top of page)

https://www.bristolwest.com/

Chubb:

https://news.na.chubb.com/2020-04-13-Chubb-Announces-Premium-Credit-for-U-S-Auto-Policyholders-to-Reflect-Changing-Driving-Habits-Due-to-the-COVID-19-Pandemic

Dairyland:

https://www.dairylandinsurance.com/covid-19

Foremost: (customer message at the top of page)

https://www.foremost.com/

Hagerty

https://www.hagerty.com/corporate/covid19

Infinity:

http://www.kemper.com/wps/wcm/connect/70fcf1bb-7316-4a39-b2fc-3b69eb0cbc1a/Deserved+Premium+Credit+Message.pdf?MOD=AJPERES

Kemper:

https://www.coverager.com/kemper-announces-premium-relief-to-policyholders-and-support-to-communities-amid-covid-19-pandemic/

 

MetLife:

https://www.metlife.com/about-us/newsroom/2020/april/metlife-provides-relief-to-auto-insurance-customers/

National General:

https://nationalgeneral.com/covid-19/

Nationwide:

https://myservicing.nationwide.com/#/personal/quickpay/refunds?utm_source=nwhp&utm_campaign=refundbanner&utm_content=refund

&

https://blog.nationwide.com/news/nationwide-covid-19-refund/

 

Plymouth Rock:

https://www.plymouthrock.com/resource-center/insurance-101/covid-19

Progressive:

https://www.progressive.com/support/covid19/

 

Travelers:

https://www.travelers.com/about-travelers/covid-19-billing-relief?utm_source=SFMC&utm_medium=Email&utm_campaign=AGT_PIA&utm_term=COVID19&utm_content=Weekly-Digest

Western General Insurance Company

https://www.westerngeneral.com/customers

 

Commercial

Liberty Mutal

 https://helpingyousucceed-libertymutual.com/coronavirus-covid19/#materials-for-you-to-share-with-customers

List updated 05/07/20